Durante sus actividades operativas, la comunicación efectiva con los interesados es de suma importancia para AMobile. A través de reuniones internas de alto nivel, AMobile ha identificado a sus principales interesados, que incluyen accionistas, clientes, proveedores, empleados y autoridades reguladoras/gobierno. El objetivo es obtener conocimiento de las preocupaciones y expectativas de estos interesados en relación a temas relevantes en los que AMobile está involucrado, con el fin de defender sus derechos a través de una comunicación mejorada.
La plataforma de comunicación con los interesados y los temas clave de preocupación son los siguientes :
Stakeholders
Issues of concern
Communication channels or methods
Shareholders
Operational strategies and policies, corporate governance, financial performance
Holding board meetings
Customers
Regulatory compliance, order management
Annual computer and information expos, customer site visits, company website, phone, regular customer satisfaction surveys
Suppliers
Regulatory compliance, order management
Material quality inspections, periodic supplier evaluations, etc.
Employees
Compensation and benefits, on-the-job training and development, workplace environment
Email inboxes, labor-management meetings, employee intranet, employee welfare committees, etc.
Regulatory Authorities / Government
Regulatory compliance
National regulatory information network, official documents, etc.
Comunicación con los interesados：
Shareholder Relations
Convening board meetings and consistently maintaining accurate and comprehensive information ensures that investors have a full understanding of the company's operational performance and long-term business direction. This commitment safeguards the interests of investors.
Customer Relations
We provide high-quality service, offering tailored, designed, developed, and mass-produced professional services for our customers. The company upholds a customer-centric approach, making it a top priority to meet the quality expectations of our customers. We ensure that both product design and manufacturing processes adhere to the highest standards, aiming to fully satisfy customer requirements and establish strong, long-lasting collaborative relationships.
Supplier Relations
Regular supplier evaluations are conducted, with supplier ratings and scores issued as a means of monitoring customer satisfaction. Supply chain management focuses on selecting suppliers that adhere to social responsibility principles, aiming to establish long-term and stable cooperative relationships with them. This approach contributes to a smoother production and distribution process.
Employee Relations
In accordance with labor regulations, we safeguard the legitimate rights of employees. We integrate the company's core functions with employee needs to align policy objectives. Through professional skills training, we establish effective career development programs for employees. We provide a safe and healthy working environment for our staff.
Regular labor-management meetings are held to understand the perspectives of both sides, striving for a win-win situation. The company also periodically convenes all-staff meetings to report on operational conditions and motivate employees to work towards achieving the company's annual performance indicators.
